Broadly, we collect information only to facilitate administering our business and delivering service to our clients and keeping them informed about topics related to our business of providing transformational healing seminars and practitioner support. You have a right to know what kind of information we collect and why. You also have a right to view whatever information we have about you, to update or modify that information, or to have your information deleted.
When someone visits Renascence Health or www.renascencehealth.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, so that we can improve the usability of our website for our customers by understanding what they are most interested in reading about. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone.
How Do We Use the Information That You Provide Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.
Renascence Health will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us (by completing a form or purchasing something), nor will such information be sold, rented, or otherwise transferred to unaffiliated third parties.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
As part of the registration process for our seminars and when you sign up for our e-newsletter, we collect personal information. We use that information to tell you about stuff you’ve asked us to tell you about: information about a course you have registered for or other purchases, upcoming courses in your area; to give you information related to our courses or how you can use the information that you may have learned in a deeper way, to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organizations and businesses.
We use a third-party provider, MailChimp, to deliver our e-newsletter and automated customer service emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter to make it more engaging for our customers. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails, or by clicking the “update my email preferences” link at the bottom of our emails.
How Do We Protect Your Information and Secure Information Transmissions?
We strongly encourage that you not use email to send sensitive information such as credit card information. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Web site may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information is never transmitted via email.
Renascence Health may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Renascence Health, LLC uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
When you purchase anything from us, such as a seminar, an e-course for example, name, address data, email and contact number will be stored in our customer relations management system provided by Infusionsoft. This is data is protected by industry standard security mechanisms. We keep this data so that we can verify your purchases and provide customer service for programs which you have purchased. Please be assured that we do not share your personal details with any other company without your consent.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to [email protected]
If you have any questions regarding this Policy, or your dealings with our web sites, please contact us through [email protected]